About the role

Enterprise Account Manager driving growth across Auror’s Australian enterprise retail partnerships. Closing complex deals and building long-term strategies for business expansion.

Responsibilities

Own annual revenue quota across new business, retention, and expansion within a defined portfolio of enterprise Australian retail customers.
Lead complex, multi-stakeholder sales cycles from discovery through negotiation and close.
Build and execute strategic account plans with clear commercial objectives, stakeholder maps, and risk mitigation strategies.
Create customer narratives, using Google Slides to create presentations.
Develop multi-threaded executive and operational relationships across retail customers.
Identify expansion and network growth opportunities across multi-site and enterprise environments.
Partner proactively with Customer Success to protect renewals, mitigate risk, and maximise lifetime value.
Translate customer insight into structured feedback for Product and Marketing.
Maintain rigorous forecasting discipline and high CRM hygiene within Salesforce.
Navigate pricing discussions, commercial structuring, and contract negotiations with confidence.
Represent Auror credibly at industry events and strengthen our position in the Australian retail market.

Experience in a SaaS business within Account Executive, Account Management, or hybrid commercial roles, supporting enterprise companies.
Demonstrated experience owning a quota across both new business and expansion.
A track record of closing complex, multi-stakeholder deals.
Experience managing enterprise or multi-site customers.
Strong commercial acumen: you understand margin, pipeline mechanics, and deal strategy.
Bias to collaboration, with experience partnering cross-functionally with Customer Success, Product, Marketing, and Legal.

Competitive salary range: Depending on level of experience, a base salary of between $120,000 - $160,000 (IC4), with an OTE of between $200,000 - $267,000 (60:40 split between base salary and incentive).
Employee share scheme: You’ll own part of a company making a real difference!
Flexibility: We are hard-working and outcome focused, but recognise there is more to life than work. We promote a healthy work/life blend.
Shorter work weeks (at full pay): Everyone gets Friday afternoons off, so you can start your weekend early, and do more of whatever it is that makes you happy.
Focus on mental and physical health: We understand how vital our health is and have policies to support your wellness, including Wellness Days, and up to $750 AUD for expert sessions every year.
Health insurance: We prioritise looking after your health by contributing to your individual health insurance plan through Bupa health insurance.
Family-friendly: We offer comprehensive paid parental leave - 12 weeks for birth parents and 6 weeks for non-birth parents following birth, adoption, or surrogacy, available to all Aurors from day one.
Personal growth: We support our team to participate in courses, conferences, or events that will help them develop their skills.
Team love: We have regular team lunches and social events where most (if not all) activities are during work hours.