Head of Brand & Social Media leading corporate brand strategy at PTC. Responsible for brand repositioning and advancing organic social media programs.
About the role
- Provide social media support as a German Social Media Support Specialist in Lisbon, Portugal. Representing a global brand and assisting customers in resolving issues with a leading social media platform.
Responsibilities
- You'll receive specialist training for the product/service which will be the world's leading social media platform, connecting billions of people globally and providing a space for sharing ideas, content, and connecting with friends and communities.
- Assist customers using your troubleshooting skills
- Become a product expert
- Be ready to help via email/chat and phone calls
- Use your positive energy
- Specialize in a specific brand
Requirements
- **What do you need to be successful at this job?**
- Language Maestro: Fluent in German, good English
- Tech Savvy: Curious about the latest tech
- Customer Charmer: Experience is a bonus
- Communication Virtuoso
- Empathy Expert
Benefits
- **By joining this role, this is what you can expect:**
- Joyful Lisbon
- Skyrock Growth with a 12-month renewable contract
- Portuguese Extra Delights: Meal vouchers, 2 extra salaries
- Guardians of Wellness: Private health insurance after 6 months
- **Relocation Package** is included:
- Flight to the Future: Covered flight expenses
- First-Class Arrival: Airport pick-up and settling assistance
- Nest in Comfort: Accommodation provided in shared apartments
- Language Safari: Complimentary Portuguese lessons
- Active & Awesome: Free sports activities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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