Customer Success Manager managing customer portfolios at preezie. Improving customer experience and retention with a hybrid work model in Australia.
About the role
- Web developer focusing on CRM and Customer Service solutions at atlantis dx GmbH in Hamburg. Collaborate on solutions using SugarCRM and Zendesk with technical implementation.
Responsibilities
- Design and technical implementation of CRM and customer service solutions based on SugarCRM and Zendesk
- Customization of web-based SugarCRM and Zendesk solutions according to customer requirements
- Development of custom extensions and adaptations using PHP and JavaScript
- Integration and connection of third-party systems via REST
- Participation in customer workshops to gather and analyze requirements
- Delivery through to go-live in coordination with our team and our customers
Requirements
- Strong PHP skills
- Experience with web technologies HTML, CSS, JavaScript
- Experience working with relational database systems, especially MySQL
- Experience with SugarCRM and/or Zendesk or comparable solutions is a plus
- Experience with common development methodologies and versioning/deployment tools
- Very good command of German
Benefits
- A strong team with a shared vision
- Competitive salary and career development opportunities
- A secure, modern workplace
- Hybrid work model: home office and office in Hamburg
- Flexible working hours with attention to your work–life balance
- Chill-out lounge with table tennis, PlayStation, darts & foosball
- Company pension plan & supplementary health insurance
- Great team events and opportunities for professional development
- And much more — feel free to explore our careers page for details!
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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