CXUX Design Research Program Manager at MAPFRE responsible for driving customer and user experience strategy. Leading research efforts to align with business objectives and enhance customer methodologies.
About the role
- HIM Documentation Services Program Analyst at UW Health performing documentation quality audits and supporting application implementation in operational settings. Collaborating with teams across the organization to enhance service programs.
Responsibilities
- Perform documentation quality audits for providers utilizing documentation service programs
- Work with operational partners, collaborate with users at varying levels of the organization, perform continual assessment of available application enhancements and new functionality, remain current on literature, attend meetings/conferences, participate in list serves and stay abreast of current research, applications, and technologies
- Coordinate IS resources across numerous teams to support application implementation, upgrades, and maintenance/support
- Leverage cross-functional relationships to gather expertise when partnering vendors with technology solutions and associated proposals inclusive of technology and application design
Requirements
- Associate's Degree in healthcare related field. Two (2) years of relevant experience may be considered in lieu of degree, in addition to the required experience below Required
- Bachelor's Degree Preferred
- 2 years relevant experience Required
- 2 years or more years lead level or trainer experience Preferred
- EPIC Certification within 180 Days Required
- RHIA Preferred
- RHIT Preferred
- CPHIMS Preferred
- CAHIMS Preferred
Benefits
- An excellent benefits package, including health and dental insurance
- Paid time off
- Retirement plans
- Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance
- Access to UW Health’s Wellness Options at Work that support employee/family well-being
- Tuition benefits eligibility - UW Health invests in your professional growth by helping pay for coursework associated with career advancement
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