Account Manager serving as primary contact for customers managing DeFi onboarding and integrations. Bridging business, quantitative strategy, and engineering for effective liquidity management solutions.
Responsibilities
Serve as the primary point of contact for customers, ensuring onboarding, TGEs, DeFi strategies, and integrations run smoothly.
Bridge the gap between business development, quantitative strategy, and engineering, ensuring partners’ liquidity strategies operate flawlessly.
Solve operational issues, address technical problems, ensure high customer satisfaction.
Play a key role in scaling the Arrakis liquidity management solution to become the world’s leading onchain market-making infrastructure.
Requirements
A Bachelor’s / Master's degree in Computer Science, Engineering, Mathematics, Finance or a related technical field.
2+ years of experience in a customer-facing role (Account Management, Solutions Engineering, or Customer Success in financial services).
Hands-on experience with financial services, preferably market making or related fields
Strong problem-solving; able to communicate clearly with internal quants and engineers and external business stakeholders.
Web3 native – frequent user of DeFi protocols, staying up to date on ecosystem trends.
Excellent communication and organization skills, with a proactive, ownership-driven mindset.
Comfortable in a fast-paced environment with ambitious targets.**
Bonus points for:****
Experience working in a DeFi protocol or infrastructure project.
Familiarity with Rust, TypeScript, or Python for scripting and debugging.
Background in quantitative trading, liquidity provisioning, or blockchain analytics.
Benefits
Join an amazing team of industry veterans focused on revolutionizing web3 market making, collaborating with major projects like MakerDAO, Uniswap, Aave, Lido, operating fully remotely with members spanning Zug, Paris, New York, Berlin supported by world-class investors including Uniswap Labs, Robot Ventures, Accel, Longhash, and more.******What we offer:**
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