Strategy & Transformation Manager helping clients improve processes and leverage technology. Collaborating with teams to develop operational and financial strategies for various industries.
Responsibilities
Lead projects focused on solving complex business problems, process, and technology problems at our clients.
Coach and mentor consultants and sr. consultants on projects.
Design a project plan and be able to adapt to new information or changing client requirements.
Manage a high quality project ensuring high quality client deliverables, on time projects, overall budget adherence and achievement of high client satisfaction scores.
Collaborate with internal subject matter experts and client resources as needed to delivery high quality client outcomes.
Conduct current state process assessments across and apply best practices, industry research, and competitor research to achieve defined business objectives.
Leverage tools and techniques such as Value Stream Mapping (VSM) to develop process maps that can be leveraged to drive measurable change in a clients business and by implementation teams to generate meaningful business requirements and traceability.
Use design thinking and other techniques to assist clients in the identification, prioritization, and sequencing of strategic business and technology initiatives and synthesize them into a cohesive roadmap.
Assess organization structures, service offerings, and inter-company processes to define target state organization and operating models.
Evaluate current state technology architecture assessment across the enterprise, develop gap assessment, and recommend target state with the help of subject matter experts.
Facilitate workshops and interviews with client stakeholders to generate business cases that are both quantitative and qualitative.
Facilitate technology evaluation, selection, and design processes on the behalf of clients when appropriate.
Leverage emerging tools and technologies such as Artificial Intelligence to streamline delivery processes and increase project team productivity.
Create and deliver executive-level and board-level communications.
Partner with team and client to build business case and ROI model for completion of recommendations.
Build great client relationships that result in high customer satisfaction and additional project or recurring work.
Requirements
Bachelor’s degree in Business, IT, related major or equivalent work experience; Advanced degree preferred.
Minimum 5 years of experience in Consulting, Operations, Marketing, Finance, Accounting, or Software Development, with proven experience in process design, design thinking, IT strategy, and/or Human Capital Strategy.
Hands-on business analysis skills including project vision, requirements documentation, process design, quality assurance, and rollouts; experienced in designing and documenting business processes and process maps.
Solid understanding of enterprise software, cloud-based technologies, integrations, data strategy, technology architecture, cloud platforms, operating models, and governance frameworks.
Demonstrated ability to analyze complex business challenges and develop effective solutions using frameworks such as systems thinking, SWOT, Porter’s Five Forces, Root Cause Analysis, Design Thinking, and Lean Six Sigma.
Skilled in applying design thinking methodologies (empathize, define, ideate, prototype, test) to real-world client challenges.
Exceptional executive communication skills, with the ability to clearly organize information and deliver messages that drive decision-making at executive and board levels.
Industry experience in one or more of Armanino’s strategic industries: technology, not-for-profit, healthcare, real estate, manufacturing, or distribution.
Strong client relationship skills, with a proven ability to quickly build trust, deliver high satisfaction, generate follow-on work, and support complex sales cycles including discovery, scoping, pricing, and proposal development.
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