Senior Product Experience Manager shaping L1VE's immersive media experiences through product strategy and partner collaboration. Overseeing delivery workflows and coordinating cross - functional teams.
About the role
- Housing Stability Services Case Manager supporting Arm In Arm’s mission by assisting low-income households in Mercer County. Collaborating with community partners and managing case loads effectively.
Responsibilities
- Manage a case load of 75+ case management services
- Provide direct case management services and conduct client screenings.
- Determine program eligibility and assist clients with required documentation.
- Advocate on behalf of clients with landlords and partner agencies.
- Connect clients to community resources and make appropriate referrals.
- Participate in program-related meetings and collaborative initiatives.
- Offer individualized coaching focused on personal and financial goals.
- Assist clients in accessing community programs and supports.
- Coordinate program meetings, workshops, and related logistics.
- Build and maintain partnerships with local agencies and service providers.
- Collaborate with community partners to promote client stability.
- Deliver community presentations about Arm In Arm’s services.
- Enter and maintain accurate client data and documentation in the case management database(s).
- Prepare required monthly and quarterly program reports.
- Maintain complete and organized case files.
Requirements
- Minimum of a bachelor’s degree in social work, human services or a related field
- 5-7+ years of experience working with low-income households and providing case management services
- Bilingual fluency in Spanish preferred
- Willingness to work from multiple locations in Mercer County
- Strong written and verbal communication skills.
- Knowledge of community resources available in Mercer County
- Experience using EmpowOR is a plus.
Benefits
- Pension matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Job title
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