Technical Analyst supporting ITV's Enterprise Architecture team to analyse and document architecture, workflows, and automation opportunities across technical systems. Collaborating with diverse stakeholders and ensuring alignment with architectural standards.
About the role
- Technical Support Engineer providing technical support for semiconductor equipment in South Korea. Responsible for troubleshooting and guiding field engineers at customer sites.
Responsibilities
- Provide technical support remotely, and on site, to FSO personnel for highly complex problems involving equipment malfunction
- Establish success criteria, develop comprehensive action plans, analyze and compile findings, perform root cause analysis and support FSO repair activities through escalation closure
- Responsible for technical escalations (remote & onsite) at customer sites for DDP [CVD] products
- Support NPI development early in the product life cycle, and at key customer sites
- Guide and coach field engineers in troubleshooting techniques, work ethics and cultural norms
Requirements
- Bachelor’s degree or equivalent in technical field
- Ability to work independently and as part of a team
- Strong Organizational and time management skills
- Excellent interpersonal and communication skills
- Ability to handle stressful situations and effectively manage difficult problem
- Familiar with suite of Microsoft Apps, and internal ones such as SAP, VSPI and ARK.
- +7 years of experience with Applied Materials DDP products or similar.
Benefits
- supportive work culture that encourages you to learn, develop, and grow your career
- health and wellbeing programs and support
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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