Senior Engagement Manager driving growth, managing key relationships in Sports & Gaming portfolio. Ensuring delivery excellence and aligning client needs with EXL’s capabilities.
About the role
- Facilities Framework Manager responsible for effective delivery and performance of Facilities Management frameworks at Anglian Water. Leading governance, supplier relationships, and operational performance across multiple locations.
Responsibilities
- Lead the strategic management and governance of facilities management framework agreements
- Ensure compliance, high-performance, and alignment with business and regulatory requirements
- Own relationships with suppliers and internal stakeholders
- Manage risk, performance, and contractual delivery
- Oversee procurement, commercial and contract management activities
- Monitor budgets, drive cost efficiency, and ensure smooth handovers at contract exit
- Responsible for operational performance across the facilities and estates portfolio
- Set KPIs and SLAs, conduct audits and reviews
- Drive continuous improvement and innovation with the supply chain
- Ensure effective collaboration and full compliance with health, safety, environmental, and water industry standards
- Manage incident management, site audits, and ongoing framework and H&S reviews.
Requirements
- Experience or previous knowledge in Estates or Facilities Management
- NEC3/4 Contract Management experience or other contracts
- H&S qualifications SMSTS, IOSH, NEBOSH -desirable
- Framework management experience
- Framework Procurement
- Proven ability in delivering business objectives.
- Full UK Driving Licence.
- Experience managing facilities or building contracts
- Proficiency using tools such as M365, Excel, CAFM systems and Power BI to monitor KPIs, ensure regulatory compliance, and drive performance improvements.
Benefits
- Car allowance
- Personal private health care
- 26 days annual leave – rising with length of service
- Flexible working
- Competitive pension scheme – Anglian Water double-matches your contributions up to 6%
- Bonus scheme
- Flexible benefits to support your wellbeing and lifestyle.
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