IT Operations Analyst at ISH focusing on management of supplier operations and IT service compliance. Ensuring adherence to SLAs and implementing ITIL best practices in a dynamic digital environment.
About the role
- Associate Manager overseeing projects and operations for gaming and esports IPs. Supporting execution, coordination, and event management in a fast-paced environment.
Responsibilities
- Support end-to-end operations for gaming IPs, on-ground activations, tournaments, and creator-led events.
- Assist in developing project plans, timelines, checklists, and operational workflows.
- Coordinate with internal teams (production, marketing, finance, talent, and partnerships) to ensure alignment and timely execution.
- Work closely with external vendors—production houses, event agencies, venue partners, broadcast teams, etc.
- Oversee on-ground execution including setup, run-of-show, logistics, team coordination, and risk management.
- Own project management workflows in Asana, including creating project boards, defining tasks and timelines, assigning responsibilities, tracking progress, maintaining documentation, and ensuring all teams follow structured PM processes.
- Monitor project expenses, collect invoices, and support finance teams with budgeting inputs.
- Lead and manage all facets of esports league operations including tournament rulesets, match scheduling, team logistics, player eligibility, contracts, dispute resolution, and compliance documentation.
- Prepare progress updates, reports, and ensure clear communication across all stakeholders.
- Travel as needed for events, shoots, tournaments, or operational setups.
Requirements
- 3–5 years of experience in project management, event operations, esports, sports management, or content production.
- Strong understanding or interest in the esports and gaming ecosystem in India.
- Hands-on experience managing vendors and on-ground event operations.
- Good knowledge of project management tools (Asana preferred).
- Excellent organizational and multitasking abilities.
- Strong communication and stakeholder coordination skills.
- Ability to work in dynamic, high-energy environments and meet tight deadlines.
- Willingness to travel and work weekends when necessary.
Benefits
- Hybrid working model with WFH flexibility as required.
- Healthy work-life balance with target-based flexibility.
- Learning & development support for professional growth.
- Flat hierarchy that values ideas, ownership, and teamwork.
- Performance-based incentives.
- Competitive health insurance.
- Fun, collaborative culture with gaming events, team outings, and celebrations.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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