State Product Manager developing enhanced property insurance products and services at American Family Insurance. Leading cross-functional teams to improve profitability, growth, and customer experience in insurance markets.
Responsibilities
Develop and introduce enhanced products and services in existing markets.
Manage the product development lifecycle.
Deliver enhancements that improve product using contract language, underwriting guidelines, system/platform, automation, and pricing/predictive analytics.
Support and manage insurance product performance in market using insights from various sources to conduct root cause analysis.
Research solutions that inform recommended actions to improve profitability, growth and customer experience.
Create insights regarding customer, market and competitors and monitor market trends.
Lead cross-functional teams to drive solutions for profit and growth goals.
Develop strategies and implement them to deliver strategic initiatives.
Requirements
Demonstrated experience providing customer-driven solutions, support, or service.
Demonstrated experience developing insurance product/line of business strategies.
Extensive knowledge of leveraging customer, market, and competitor intelligence.
Extensive knowledge and experience with lean innovation, agile or other development/innovation approaches.
Extensive knowledge of market research and marketplace and regulatory trends.
Extensive knowledge and understanding of product design, pricing and product management.
Solid knowledge and understanding of advanced financial and data analysis techniques.
Benefits
Comprehensive medical, dental, vision and wellbeing benefits
Competitive 401(k) contribution
Pension plan
Annual incentive
9 paid holidays
Paid time off program (23 days accrued annually for full-time employees)
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