Salesforce Product Owner overseeing Salesforce backlog and delivery prioritization. Collaborating across teams to drive business outcomes and improve Salesforce capabilities.
Responsibilities
Own and prioritize the Salesforce product backlog across all work types, including operational support, small enhancements, and strategic initiatives
Make clear, defensible tradeoff decisions based on business value, risk, capacity, and timing
Define and maintain Salesforce product roadmaps that align with enterprise objectives and operational realities
Establish and communicate clear product goals, outcomes, and success criteria
Serve as the single point of accountability for what work is done and when, ensuring transparency and alignment with stakeholders
Partner with stakeholders across Sales, Legal, Operations, Finance, and other functional areas to understand priorities, constraints, and desired outcomes
Facilitate prioritization conversations and manage competing stakeholder demands in a structured, value-based manner
Communicate roadmap decisions, sequencing rationale, and capacity constraints clearly and consistently
Act as the primary escalation point for prioritization questions and scope tradeoffs
Partner closely with Business Analysts to ensure business needs are clearly understood, well-defined, and ready for delivery
Collaborate with Salesforce Administrators and Developers to align backlog priorities with delivery capacity and technical considerations
Participate in sprint planning and backlog refinement to ensure work is appropriately sequenced and ready for execution
Accept completed work based on defined outcomes and business value, not just functional completion
Ensure user stories and acceptance criteria are complete, clear, and aligned to intended outcomes
Validate that proposed solutions meet business objectives without prescribing detailed implementation approaches
Maintain alignment between business intent, delivered functionality, and measurable outcomes
Support UAT readiness and outcome validation
Requirements
Bachelor's degree in Business, Information Technology or a related field, or equivalent experience
4+ years of relative experience as a Product Owner, Product Manager, or similar role supporting Salesforce or enterprise platforms
Proven experience owning and prioritizing backlogs in complex, high-demand environments
Strong ability to make and communicate prioritization and tradeoff decisions across competing stakeholder needs
Experience working within Agile delivery models (Scrum, SAFe, or similar)
Prior experience using Atlassian tools such as Jira and Confluence
Strong understanding of Salesforce capabilities and enterprise business processes (Salesforce Administrator or Advanced Administrator certification preferred)
Excellent communication, facilitation, and stakeholder management skills
Detail-oriented, highly collaborative, and resilient in the face of ambiguity and competing priorities.
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