Hybrid Staff Product Manager, Metacognition

at Fastly

• Job title: Staff Product Manager, Metacognition
• Job type: Full Time
• Experience level: Lead
• Salary: $211,370 - $253,644 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, San Francisco, United States

About the role

• Staff Product Manager defining Fastly’s next-generation platform intelligence experience. Driving observability, reporting, and security insights for enhanced customer understanding and actionable solutions.

Responsibilities

• Own and drive the vision and roadmap for Fastly’s intelligence layer, spanning observability, reporting, security insights, and executive-level summaries
• Define what signals matter across the platform—performance, reliability, security, and usage—and ensure they are accessible, trustworthy, and actionable
• Translate complex system behavior (logs, metrics, events, threats) into intuitive visualizations and narratives for both technical users and business stakeholders
• Partner with engineering to evolve data pipelines, ingestion, and analysis systems that power real-time and historical insights at scale
• Collaborate with design to create cohesive, unified experiences across dashboards, alerts, and reporting surfaces
• Work cross-functionally with security, platform, and go-to-market teams to ensure insights reflect real customer value and drive adoption
• Define and track success metrics that demonstrate both customer value (time-to-insight, actionability) and business impact (adoption, expansion, retention)
• Help tell the story of Fastly’s value—internally and externally—by enabling customers (and our teams) to clearly see the impact of the platform

Requirements

• 7+ years of product management experience, ideally in developer tools, observability, security, or platform infrastructure
• Strong understanding of logs, metrics, and event-driven systems—and how they translate into real-world debugging, optimization, and decision-making
• Experience turning complex data into intuitive user experiences, dashboards, or reporting tools
• Demonstrated ability to operate across multiple domains (e.g., observability + security + UX) and bring them into a cohesive product vision
• Strong customer empathy, with the ability to translate raw signals into meaningful insights and actionable outcomes
• Experience working cross-functionally with engineering, design, marketing, and sales to deliver impactful products
• Excellent communication skills, including the ability to connect technical details to executive-level value.

Benefits

• We offer a comprehensive benefits package including medical, dental, and vision insurance.
• Family planning, mental health support along with Employee Assistance Program.
• Insurance (Life, Disability, and Accident).
• Flexible Vacation policy and up to 18 days of accrued paid sick leave.
• 401(k) (including company match) and an Employee Stock Purchase Program.
• For 2026, we offer 11 paid local holidays, 11 paid company wellness days.