Consultant in Recruitment specializing in healthcare sector for Gi Group in Nice. Responsible for client acquisition, recruitment processes, and network development.
AT
Hybrid Specialized Travel Consultant
Posted last month
About the role
- Specialized Travel Consultant providing high-touch travel management support to Sullivan & Cromwell at Amex GBT. Balancing strategic client relationship management with hands-on traveler care.
Responsibilities
- Serve as the primary point of contact for all Sabre-related inquiries, including historical pricing, PNR invoicing, and unused ticket management
- Manage and organize the shared inbox throughout the day, monitoring for critical alerts, room block requests, hotel notifications, traveler issues, and passport/visa concerns
- Provide responsive support to Committee members and their assistants with travel bookings
- Coordinate comprehensive invoice reconciliation for: Personal expenses (First/Business Class) Seat charges Refunds Accounting reconciliation emails
- Manage third-party billing and secure hotel folios for client reconciliation
- Update and maintain accurate travel profiles through Connect Profile
- Manage rooming lists and event logistics from initiation through completion
- Provide Sabre GDS system support and technical guidance to travel consultants
- Assist with mid-office QC rejects and ticketing inquiries
- Assist supervisor with orientation and onboarding of new team members
- Provide guidance on travel operations specific to Sullivan & Cromwell SOP
- Support team members across all aspects of the client account
- Perform daily updates to Out of Office messaging
- Proactively follow up on all outstanding issues and concerns
Requirements
- Minimum 5 years of travel industry experience (Law Firm Experience Highly Preferred)
- Proficiency in Sabre GDS with demonstrated expertise
- Case email (Salesforce) experience and comfort with travel management systems
- Client-facing online booking tool support experience
- Excellent communication skills – both written and oral
- Strong problem-solving abilities with capacity to identify root causes and recommend solutions
- Demonstrated leadership skills with ability to mentor and train others
- Proven ability to manage multiple projects simultaneously in a well-organized manner
- Strong attention to detail and analytical skills specific to travel operations
- Ability to work effectively under pressure while maintaining flexibility and composure
- Excellent interpersonal skills and relationship-building capabilities
- Deep understanding of travel operations, systems, and industry best practices
- Commitment to excellence with drive to exceed role requirements and achieve results.
Benefits
- health and welfare insurance plans
- retirement programs
- parental leave
- adoption assistance
- wellbeing resources
Job title
Job type
Experience level
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Degree requirement
No Education Requirement
Location requirements
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