Hybrid Implementation Analyst I – Corporate Benefits

at Alper Seguros

• Job title: Implementation Analyst I – Corporate Benefits
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Sao Paulo, Brazil

About the role

• Responsible for communication plans for corporate benefits projects at Alper Seguros. Ensuring engagement and clarity in new products and services for beneficiaries.

Responsibilities

• Responsible for developing and executing the communication plan for each implementation project, ensuring beneficiary engagement and understanding of newly contracted products and services.
• Acts strategically with the client and internal areas, planning actions and materials that ensure clear, consistent communication aligned with operational processes.
• Understands the context, audience profile and product being implemented to tailor communication effectively and personally.
• Builds the communication strategy for each project in partnership with the client, ensuring clarity, engagement and proper positioning of benefits.
• Prepares the communication plan, recommending appropriate materials, channels and formats for each audience.
• Creates materials, announcements, information sheets, presentations and visual content aligned with the company identity and client guidelines.
• Delivers presentations, trainings and briefings on new products and services, both online and in person.
• Holds Q&A sessions to clarify doubts for policyholders and provide support to partner areas.
• Collaborates with internal teams involved (Implementation, Operations, Layout/Design, Administration, Customer Relations and Technology) to ensure systems and registries are correct before product and material rollout.
• Has in-depth knowledge of Alper’s internal services and products, ensuring consistency and accuracy of communications with clients and policyholders.
• Monitors the progress of implementations, adjusting communication as the project evolves.
• Keeps communication materials and templates organized and up to date, contributing to standardization and continuous improvement.
• Works consultatively and collaboratively, proposing improvements and innovations in project engagement and communication strategies.

Requirements

• Bachelor's degree (completed)
• Experience as a presenter/trainer at an insurance brokerage or insurer
• Systems: PowerPoint, Canva, and material layout/design systems
• Knowledge of insurer products, differentiators and services
• Familiarity with ANS and SUSEP regulations
• Clear communication, professional presentation and public speaking skills

Benefits

• Medical and dental coverage through Bradesco Seguros
• Meal or food allowance via a flexible card
• Transportation voucher
• Profit-sharing (PLR)
• Total Pass: access to premium gym plans at exclusive rates
• Life insurance
• Partnerships with language schools, study-abroad programs, universities and various course providers
• Discounts on personal insurance for you, your parents, children and spouse
• Childcare assistance and programs that support maternal and infant health
• Paid holiday on Insurance Professional Day