Senior leader overseeing risk operations across North America at a fintech giant. Responsible for strategy, team management, and operational performance in payments risk.
Responsibilities
Define and own the North American Risk Operations Strategy
Translate strategy into clear OKRs, roadmaps, and operating plans
Build, lead, and develop a high-performing leadership team in the US
Create a culture of ownership, craftsmanship, and continuous improvement
Own end-to-end operational performance for North America payments risk operations
Oversee design and execution of merchant underwriting and monitoring
Partner with global legal, risk, and compliance teams
Work with Product and Engineering to evolve risk tooling
Champion automation and AI to speed up decisions and improve effectiveness
Represent Airwallex Risk Operations in key deals, escalations, and audits
Influence decisions on product launches and business models
Requirements
10+ years of experience in payments / fintech / acquiring
3+ years people management experience
Deep expertise in consumer fraud / transaction risk
Deep expertise in merchant risk / credit risk
Proven track record managing senior ICs in multi-location teams
Ability to operate in ambiguity and drive outcomes in high-growth environments
Exceptional stakeholder management and communication skills
Experience balancing risk appetite with commercial objectives
Bachelor's degree or equivalent practical experience
Senior Analyst assessing enterprise and operational risks and strengthening business process controls in a fintech environment. Collaborating with multiple teams to provide risk insights and support governance.
Manager LRP & OneStream Governance role at LyondellBasell managing finance processes and reporting. Supporting long - range planning and performance forecasting with financial analysis expertise.
Analyst position at Fifth Third Bank focusing on pricing and risk strategies through data - driven decisions. Collaborating with multiple teams to develop financial models for new lending products and optimize credit performance.
Clinical Governance and Transformation Specialist ensuring compliance with health service standards. Leading clinical committees and coordinating improvement plans in a hybrid work model.
Document Governance Specialist overseeing end - to - end document governance processes for First West Credit Union. Responsible for guidance, operational advice, and oversight of document management initiatives.
Senior Data Risk Controls Oversight Manager overseeing Conformance testing for Truist's Regulatory Reporting and Data testing team. Managing a team and providing insights to improve data governance and reporting.
Operational Risk Manager at Manulife delivering effective risk management and controls for operational risk in financial services. Leading RCSA and ORE lifecycle while partnering with technology and business teams to enhance risk insights.
Senior Data Governance Analyst at Manulife enabling data governance best practices across Group Functions Segment. Collaborate with teams to promote data literacy and manage compliant initiatives.
Operational Risk & Control Specialist at Manulife enhancing governance and control testing using GenAI tools. Collaborating with business partners to improve control environments and compliance.
Senior Supplier Risk Manager leading supplier risk management processes at Synchrony. Providing guidance and collaborating with partners to enhance risk mitigation strategies across the supplier lifecycle.