Key Account Manager focusing on uro - oncology product sales in Southern Florida. Engage healthcare providers and drive adoption of innovative therapies.
About the role
- Account Manager leading client accounts and project execution at a brand activation agency. Focusing on point-of-sale merchandising in a hybrid work environment in Richmond,VA.
Responsibilities
- Serve as the primary point of contact for all client-related matters, building and maintaining trusted partnerships.
- Deliver best-in-class service by understanding client brands, objectives, and industry dynamics to develop strategies and solutions that drive business growth.
- Drive client sales and profitability by developing value-driven solutions and ensuring cost control.
- Manage the end-to-end sale process for the client - from initial briefs and quoting to proof approvals, production, quality standards, and final delivery of all items.
- Create and manage project plans, timelines, and budgets, identifying resource requirements while mitigating risks and ensuring deliverables stay on track.
- Maintain proactive client communicate and address any concerns or challenges within agreed SLAs.
- Collaborate across internal teams and external partners to meet all deadlines.
- Support adm Indicia’s sustainability objectives by delivering projects that align with environmental performance metrics (e.g., GHG emissions, recyclability, water usage).
- Collaborate directly with suppliers and vendors to ensure on-time production and delivery.
- Maintain ongoing supplier relationships, addressing issues, clarifying expectations, and supporting cost and quality control.
- Track and analyze program performance, generating regular updates/reports to client and leadership.
- Use data insights to make recommendations for ongoing improvements and future program planning.
Requirements
- 3+ years of experience in client-facing account management role.
- Prior experience in point-of-sale and permanent fixture merchandising for convenience stores highly preferred.
- Proven experience managing supplier relationships, including direct vendor communication and issue resolution.
- Strategic and analytical mindset with the ability to assess the big picture and identify opportunities for improvement.
- Self-starter with a resourceful, solution-oriented approach to problem solving.
- Strong project or order management skills, with exceptional organization, time management, prioritization, and multitasking abilities.
- Demonstrated success in growing and maintaining accounts, driving top-line revenue and margin growth.
- Strong collaboration skills and the ability to work cross-functionally with client marketing teams, internal supply chain groups, and global stakeholders.
- Culturally aware and able to communicate effectively across international teams.
- Excellent written and verbal communication skills with a confident, client-facing presence.
- Highly detail-oriented with strong proficiency in Microsoft Office, particularly Excel, Word, and PowerPoint.
- Comfortable working in a fast-paced environment with shifting priorities.
Benefits
- Medical, Dental, Vision, 401(k) match, and cell phone reimbursement.
- Work Environment: Hybrid - 3 days/week in office
- Perks: Generous PTO, volunteer days, professional development opportunities, and employee reward and recognition programs.
- Career Growth: Work with some of the biggest brands and collaborate with a global team of experts.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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