Analyst in HSEQ for the DOF group providing services to the Oil and Gas industry. Responsible for ensuring quality, safety, and health in organizational operations.
About the role
- Customer Resolution Analyst at Acuity Inc. handling order processing and customer inquiries. Supporting operations by coordinating internal teams for effective service delivery.
Responsibilities
- Provide order entry support and customer service throughout the order lifecycle
- Manage basic to medium complexity orders, respond to customer inquiries
- Coordinate with internal teams to ensure accurate order processing and timely delivery
- Act as a point of contact for customer inquiries, help resolve operational issues
- Identify opportunities to improve service and strengthen customer relationships
Requirements
- Bachelor Degree
- Advanced English skills
- 0–2 years of experience in customer service, order management, customer support, or related roles
- Experience working with order management systems, CRM tools, or ERP platforms is a plus
- Proficiency with Microsoft Office tools (Excel, Outlook, PowerPoint)
- Customer-focused mindset with ability to manage multiple tasks and priorities
- Experience in commercial lighting, electrical distribution, construction, or manufacturing industries is preferred
Benefits
- Health insurance
- 401(k) matching
- Flexible working hours
- Paid time off
- Remote work options
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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