Customer Advisor representing client image and ensuring effective communication. Engaging in operational management and administrative tasks for customer satisfaction at Konecta.
About the role
- Virtual High School Counselor at ACCEL Schools providing guidance to K-12 students and families. Supporting academic and career planning with occasional travel for testing and events.
Responsibilities
- Deliver proactive guidance curriculum to individuals and groups
- Respond to individual and group needs with responsive counseling and programming
- Review transfer student transcripts and inform appropriate course placements
- Maintain and review transcripts for active students and inform credit award procedures
- Create and maintain student graduation plans
- Provide career readiness curriculum and facilitate creation of career plans
- Create and maintain Student 504 plans
- Analyze student data to provide input on appropriate academic programs and interventions
- Travels to support testing efforts and school events within the state as needed
Requirements
- Valid State School Counselor license
- Bachelor’s degree plus one (1) year previous experience in counseling and/or advisement OR equivalent combination of education and experience
- Experience with the ASCA model
- Experience with K-12 online learning
- Experience with Local, State, and Federal laws and mandated reporting
- Proficiency in Microsoft Office and Google Suite Products
- Ability to handle confidential information responsibly and exhibit sound judgment while maintaining that confidentiality.
- Ability to manage difficult or emotional situations and make evidence-based decisions
- Excellent written and oral communication skills.
- Ability to work well under pressure, effectively prioritizing and executing tasks to meet deadlines consistently.
- Customer service oriented
- Ability to work independently and contribute to a team
- Ability to pass federal and state criminal background checks
- Valid driver’s license and ability to perform occasional local and in-state travel
Benefits
- Paid time off
- Retirement contributions
- Optional Basic Life and AD&D insurance
- Voluntary life insurance (employee, spouse, child)
- Discounted childcare at Early Learning Academies locations
- Medical, dental, and vision insurance
- Employee Assistance Program
- Voluntary short-term disability insurance
- Voluntary long-term disability insurance
- Career advancement opportunities throughout Pansophic Learning and our strong network of 4,000+ instructors and education professionals
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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