Account Manager responsible for B2B sales and customer engagement at Ergotopia, an E - Commerce startup. Supporting customers throughout the sales cycle and fostering long - term relationships.
About the role
- Senior Account Manager driving growth and success of key client accounts in public service transformation. Shape strategy and build relationships while collaborating with high-performing teams.
Responsibilities
- Lead the strategic growth, retention and development of significant client accounts, delivering against revenue, margin and renewal targets
- Own and execute account growth plans, shaping win strategies for re‑tenders, renewals and in‑contract growth
- Act as a visible senior partner to client leaders, influencing strategy and shaping long‑term value creation
- Identify, qualify and progress high‑value growth opportunities aligned to client transformation agendas
- Lead cross‑functional teams to co‑create solutions, proposals and commercial models
- Ensure seamless transition from bid to in‑life delivery, protecting client outcomes and experience
- Apply rigorous account disciplines, including pipeline management, forecasting accuracy and Salesforce adoption
- Provide senior oversight of delivery performance and lead issue escalation and resolution where required
- Role‑model best‑practice account management, contributing to capability uplift across the account community
Requirements
- Proven experience leading strategic account management in complex, multi‑stakeholder environments
- Strong commercial mindset with a track record of account growth, retention and successful re‑tenders
- Credibility operating at senior client level, influencing outcomes and building trusted relationships
- Deep understanding of account planning, pipeline governance and forecasting disciplines
- Data‑literate and insight‑driven, using Salesforce and performance analytics to inform decisions
- Highly collaborative, able to orchestrate outcomes across Growth, Propositions and Delivery
- Leadership capability — role‑modelling excellence and raising standards across the sales engine
Benefits
- Competitive salary with commission‑based incentive plan tied to growth performance
- The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
- Auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks… and plenty more
- Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology
- Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Junior Account Manager at Academic Work facilitating B2B sales and developing customer networks. Engaging with managers and executives to create effective personnel solutions.
Key Account Manager supporting fund managers and investors to enhance customer experience at bunch platform. Focusing on retention and growth while collaborating with cross - functional teams.
Account Manager role at OneDigital managing insurance clients' day - to - day service needs. Collaborating with service teams to ensure client satisfaction in Englewood, CO.
National Account Manager leading strategic partnerships for ZURU Toys. Drive sustainable growth and own account strategies for national customers in France.
Key Account Manager managing customer acquisition and relationship building within the automotive sector. Leading project teams and analyzing market trends in a supportive work environment.
Account Manager driving revenue growth and retention for Personio’s HR platform in DACH region. Building relationships and maximizing customer value in a transformative HR technology space.
Account Manager at Personio responsible for revenue growth and customer retention in the DACH region. Build relationships and drive expansion within assigned accounts using Personio's HR platform.
Account Manager focusing on driving growth in datacentre and managed services. Partnering with teams to close opportunities and manage client relationships.
Head of Partnerships & Sales for Vizzia defining and executing partnership strategies. Establish strategic partnerships for scaling within integrators, engineering firms, and public procurement platforms.