Territory Manager overseeing sales strategies and customer management for Kate Farms' medical nutrition solutions. Engaging with healthcare partners to drive product demand and achieve sales targets.
About the role
- Account Manager at Personio responsible for revenue growth and customer retention in the DACH region. Build relationships and drive expansion within assigned accounts using Personio's HR platform.
Responsibilities
- Own a high-impact book of business: Build trusted relationships with key stakeholders across your portfolio. Own the full upsell cycle while sustaining strong retention.
- Drive revenue growth: Expand strategically through account growth and renewals—prioritize the highest-impact opportunities to exceed targets.
- Lead renewals like a pro: Run end-to-end renewal cycles: craft offers, negotiate terms, manage approvals, and document deal insights to protect and extend value for the customer.
- Drive expansion: Identify and prioritize upsell/cross-sell plays, run crisp discovery, deliver compelling demos, and negotiate to close. Simplify complex expansions and present clear ROI to champions and HR leaders.
- Be the voice of the customer, inside and out: Capture feedback and market signals, spot patterns, and channel them to Product/Engineering to influence the roadmap with real business impact.
- Forecast with discipline: Maintain spotless pipeline hygiene and precise monthly expansion and churn forecasts in SFDC. Build close plans, de-risk early, and communicate status with zero surprises.
- See risk early, act earlier: Detect downgrade and churn signals (adoption gaps, loss of executive sponsorship, competitive pressure) and execute structured save plays. Handle escalations with calm, solution-oriented leadership.
- Win as one team: Orchestrate the right internal experts at the right time so every customer interaction is seamless.
Requirements
- 1+ years in sales or account management with a proven track record of growing accounts and exceeding retention targets.
- You’re a strong communicator who enjoys negotiating in Personio’s best interest.
- You build and sustain relationships across diverse customer profiles and care deeply about delivering outstanding experiences.
- Background in client-facing roles (AM/CSM/Sales). Account Executive exposure is beneficial, not mandatory.
- A true team player, you thrive at the intersection of Solution Sales, Payroll, Product, Legal, and Finance.
- Drives ambitious outcomes with a growth mindset, curious, coachable, and always leveling up.
- You excel in fast-paced, evolving environments, solving problems proactively and treating change as a catalyst for progress.
- Curious about applying AI/automation to sales and customer workflows.
- Business-proficient in German and fluent in English (written and spoken).
- Bachelor’s degree or equivalent practical experience.
Benefits
- Receive a competitive reward package – reevaluated each year – that includes salary, benefits, and pre-IPO equity
- Enjoy 28 days of paid vacation, plus an additional day after 2 and 4 years
- Make an impact on the environment and society with 1 (fully paid) Impact Day
- Receive generous family leave, child support, mental health support, and sabbatical opportunities
- We enjoy gathering for meals, cultural initiatives, and events like local Summer Sessions and year-end celebrations. There's also healthy snacks, drinks, and a weekly catered lunch.
Job title
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Degree requirement
Tech skills
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