Critical Situation Manager resolving critical customer situations at nShift, ensuring efficient resolution and communication for improved customer experience.
About the role
- Senior Commodity Manager at Abbott developing sourcing strategies and managing supplier relationships for their Heart Failure division. Balancing operational challenges with long-range planning across multiple functional areas.
Responsibilities
- Develop, execute, and sustain strategic and tactical supplier management activities
- Manage key suppliers, negotiate contracts (Master Service Agreements, Supply Agreements, Pricing Agreements)
- Drive short‑term recovery actions and build long‑term sourcing strategies
- Partner extensively across Quality, Operations, R&D/Engineering, Finance, Planning, Legal, Corporate Procurement, and other divisions to ensure supply continuity
- Serve as primary commercial interface for assigned suppliers, lead Quarterly Business Reviews (QBRs)
- Drive supplier development, including capability expansion, cost improvements, and risk mitigation
- Manage immediate supply chain concerns, including shortages and quality holds
- Develop and maintain multi‑year category and commodity strategies around cost, quality, and resiliency
Requirements
- Bachelor’s degree in Supply Chain, Engineering, Business, Operations Management, or related field
- 13+ years of experience in Supply Chain, Procurement, Commodity Management, Supplier Management, Engineering, or Operations
- Demonstrated success owning supplier relationships and negotiating complex commercial agreements (MSA, Supply Agreements, pricing)
- Experience resolving supply risks, quality issues, or large‑scale operational challenges
- Strong financial acumen: cost modeling, PPV/CIP, multi‑year cost strategy
- Ability to operate with minimal direction; proactive, resourceful, and strong ownership mindset
- Skilled in influencing cross‑functional teams and working at multiple organizational levels
Benefits
- Career development with an international company
- Free medical coverage in Health Investment Plan (HIP) PPO medical plan
- Excellent retirement savings plan with a high employer contribution
- Tuition reimbursement
- Freedom 2 Save student debt program
- FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree
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