Hybrid VP, Claims

at Arch Capital Group Ltd.

• Job title: VP, Claims
• Job type: Full Time
• Experience level: Lead
• Salary: $225,000 - $275,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Chicago, United States

About the role

• VP, Casualty Claims managing a team and overseeing complex casualty claims for Arch Insurance. Driving strategic initiatives to improve outcomes across jurisdictions in the United States.

Responsibilities

• Oversee the management and resolution of complex casualty claims across our commercial lines portfolio.
• Lead a team of claims professionals, ensuring high-quality claim handling.
• Drive strategic initiatives to improve outcomes for high-severity, complex general liability, auto, excess, and umbrella claims.
• Provide technical expertise and oversight to a Casualty Claims department directly handling complex casualty coverage issues.
• Leads, directs and has full management accountability for Claims staff with an emphasis on talent management and succession planning.
• Collaborate with Underwriting, Risk Management, Actuarial, TPAs and other stakeholders.
• Assist with development of Claims annual operational goals, objectives and budgets.
• Manage the Trial Committee process, including review of cases set for trial and development of resolution strategies.
• Oversee reserve reviews and ensure timely and accurate reserving practices for casualty claims.
• Conduct training sessions on current topics and facilitate both internal and external partnership calls.
• Partner with other business unit leadership to ensure consistency in process and quality claim handling across business units.
• Identify opportunities for loss cost reduction and support strategies that improve financial outcomes.
• Work on various claims-related projects as needed.
• Develop and implement strategies relative to coverage issues.

Requirements

• Minimum of 12 + years of experience in the insurance industry handling coverage issues and casualty claims, including general liability, auto, excess, and umbrella.
• 7 + years of demonstrated management experience leading a team of claims examiners in primary and excess.
• Licenses in multiple jurisdictions.
• Applicants must possess or obtain proper and active adjuster licensing in all applicable states within three months of hire.
• Demonstrated ability in analyzing, organizing and presenting information in a clear and succinct manner.
• Detailed technical knowledge of casualty claims handling with the ability to advise Claims Examiners on complex cases.
• Ability to analyze complex coverage issues and draft coverage disclaimers/Reservation of Rights letters.
• Casualty Claims Audit experience.
• Demonstrates strong executive presence with internal and external stakeholders.
• Hands-on experience and strong aptitude with Microsoft Excel, PowerPoint, and Word.
• Exceptional communication (written and verbal), evaluating, influencing, negotiating, listening, and interpersonal skills to effectively develop productive working relationships with internal/external peers and other professionals across organizational lines.
• Strong problem-solving, critical thinking, analytical, organizational, and time management skills.
• Demonstrated ability in taking part in active strategic discussions.
• Demonstrated ability in working independently and in a team environment.
• Excellent presentation skills & ability to make decisions in a team-based environment.
• Willing and able to travel 15%.

Benefits

• multiple medical plans plus dental, vision and prescription drug coverage
• a competitive 401k with generous matching
• PTO beginning at 20 days per year
• up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer
• basic Life and AD&D Insurance as well as Short and Long-Term Disability
• Paid Parental Leave of up to 10 weeks
• Student Loan Assistance and Tuition Reimbursement
• Backup Child and Elder Care