Service Management Analyst developing and maintaining knowledge management strategy at Syneos Health. Focusing on operational readiness and collaboration between IT project delivery and operational teams.
About the role
- Technical Business Analyst Intern at Orion Health helping shape patient engagement with healthcare software. Collaborating on digital content solutions for improved patient and clinician experiences.
Responsibilities
- Work closely with a Senior Technical BA to analyse customer websites, uncover workflows, and translate them into scalable digital content for Virtuoso
- Build and configure Strapi templates to enable structured content delivery across web platforms
- Model information flows and content hierarchies to support complex healthcare use cases
- Learn the fundamentals of content management and automation testing
- Collaborate with developers and testers to implement and validate changes
- Contribute to real-world projects that help hospitals and health providers improve care journeys
Requirements
- A background in software engineering, computer science, or a related technical field
- An interest in the intersection of tech, content, and user experience
- Experience (or curiosity) in Strapi, CMSs, or structured data tools
- Strong analytical thinking and a desire to understand how systems fit together
- A collaborative, inquisitive mindset and clear communication skills
- Bonus points for exposure to automation testing frameworks, JavaScript, or content modelling concepts
Job title
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Degree requirement
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