Staff Systems Engineer working on delivering complex software applications into operations with a talented team at CACI. Supporting development and verification of mission capabilities while ensuring operational efficiency.
About the role
- Systems Analyst for FusionTek, a managed service provider focusing on IT infrastructure management. Handling escalated tickets and providing client support both remotely and onsite.
Responsibilities
- You’ll primarily be focused on escalated tickets including break/fix issues, application installation and configuration, and user-level settings. You will also play a role in server administration, networking, and security aspects. This includes tasks such as setting up new Hyper-V hosts, troubleshooting and deploying Sonic firewalls, and managing Datto networking switches and access points, along with a variety of other innovative technologies that we are implementing regularly.
- Occasionally sent onsite for networking and server deployments to offer guidance and mentorship to a Level One technician.
- Utilize our ticketing system to document, monitor, and escalate tickets, while also maintaining our documentation platform to ensure everything remains current throughout the process.
- Collaborate with a talented team to provide exceptional service to our clients, whether remotely or on-site.
Requirements
- A+ and/or Network+ Certifications are required (If you do not have, will need to obtain after employment)
- MD-102 preferred
- Strong knowledge of Windows 10/11 and MacOS
- Strong knowledge of Windows Server 2016, 2019, and 2022
- Knowledge of Sonic firewalls, Datto networking and networking concepts
- Familiarity with Microsoft 365 Office Suite and Office 365 cloud services
- Knowledge of Azure and/or AWS
- Datto BCDR and/or SaaS Backup
- Experience with Autotask PSA is a plus
- Exceptional written and oral communication skills required
- Able to work independently and part of a team
- Ability to Manage Time Effectively
- Capability to lift and transport equipment weighing up to 50 pounds
- Reliable Transportation
Benefits
- Hourly range - $30 - $35/hour
- Competitive pay with quarterly bonus eligibility
- Monthly cellphone stipend
- Coverage for 90% of your medical, dental, and vision insurance expenses.
- 401(k) plan with 4% company matching and immediate vesting
- Eight paid holidays and 17 days of PTO in year one
- Educational reimbursement for certification tests and company supplied training resources
- Fun team events
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
Senior Systems Engineer supporting mission - critical software and AI/ML product development. Collaborating within an Agile team to transition complex systems to operational use.
IT Support Specialist ensuring installation, support, and maintenance of IT systems in healthcare settings. Focusing on efficiency, stability, and customer service with a team - oriented approach.
RF Systems Engineer III developing spacecraft communication systems for civil, commercial, and National Security Space programs. Collaborating with cross - functional teams to enhance RF communications technology.
Systems Engineer supporting deployment and operational reliability in cloud - based healthcare platform. Collaborate with engineering and QA teams to manage cloud environments and troubleshoot issues.
Business Systems Analyst participating in daily support and enhancement of systems for health care. Involved in development and configuration to support Cambia's mission in health care.
Epic Systems Analyst supporting pharmacy IT systems for Connecticut Children’s. Utilizing expertise in complex application and systems enhancements or replacements.
Systems Analyst for Connecticut Children’s health improving computer systems and supporting colleagues. Utilizing data gathering techniques for effective solutions in a healthcare environment.
System Engineer managing patch management and automation for Windows and Linux systems at AJAT GmbH. Collaborating with IT teams to ensure security and efficiency in processes.
MQ / Middleware Systems Engineer providing integration support for Federal Government customers while ensuring operational excellence and troubleshooting. Collaborate with various stakeholders and manage incidents, configurations, and automation efforts.