MQ / Middleware Systems Engineer providing integration support for Federal Government customers while ensuring operational excellence and troubleshooting. Collaborate with various stakeholders and manage incidents, configurations, and automation efforts.
Responsibilities
Provide key input and support into technical designs for various projects for our Federal Government customer.
Report to MQ/Middleware Task Lead.
Provide 24x7x365 via an on-call rotation for integration support for all Middleware components (including networking) and supported applications interfaces.
Support configuration queue managers and brokers.
Support efforts to automate operation and maintenance functions.
Support patching and maintenance.
Supporting Application team troubleshooting and root cause analysis.
Engaging Vendor as required for technical support.
Maintain the status of all tasks and projects in Jira and/or ServiceNow.
Provide on-call incident and change request support according to the approved process/procedures, coordinating with Enterprise Operations Center (EOC) incident management staff, application owners, and technical SMEs as necessary.
Other duties as assigned.
Requirements
5 to 10 years of experience in Messaging Queuing
5+ years’ experience in Message Queuing (e.g. IBM MQ, ActiveMQ, Kafka, etc.) configuration and maintenance
5+ years’ experience providing incident, problem, and change management support for 24x7 infrastructure operations
5+ years’ experience in-depth experience of working in a 2nd/3rd line IT support or project delivery environment
5+ years’ experience within Middleware, JAVA, or related technology
2+ years’ knowledge of programming languages (e.g. JAVA, C, C++, and/or similar products)
1+ years’ experience with scripting and automation (Bash Shell, Korn Shell, Windows Batch, Etc.)
XML Configuration and layout working knowledge
JSON Configuration and layout working knowledge
Bachelor of Science (BS) can be substituted with an additional 4 years of related experience
Pursuant to a government contract, US Citizenship is required
Ability to obtain and maintain a Public Trust.
Benefits
Equal Opportunity Employer, including disability and veterans.
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