Service Management Analyst developing and maintaining knowledge management strategy at Syneos Health. Focusing on operational readiness and collaboration between IT project delivery and operational teams.
About the role
- Senior Analyst, E-Business at Nestlé USA leveraging data analytics to optimize e-commerce growth. Collaborating across functions to enhance customer engagement and improve digital experience.
Responsibilities
- Collect, analyze, and interpret e-commerce data
- Develop and monitor key performance indicators (KPIs)
- Create detailed reports and dashboards
- Assist in the development of SEO and SEM strategies
- Analyze customer behavior to enhance the online shopping experience
- Conduct competitive analysis and market research
- Support digital marketing campaigns
- Collaborate with sales, marketing, IT, and customer service teams
Requirements
- Bachelor’s degree in Business, Marketing, Data Science, or a related field
- Minimum of 5-7 years of experience in e-commerce, digital marketing, or data analysis
- Technical proficiency in e-commerce platforms, analytics tools, and digital marketing software
- Experience in the food and beverage industry or a similar consumer goods sector is a plus
- Relevant certifications in digital marketing or e-commerce are a plus
Benefits
- Inclusive workplace
- Opportunity to grow
- Supportive and collaborative environment
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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