Hybrid Senior Director of Engineering Excellence, Reliability

at CDK Global

• Job title: Senior Director of Engineering Excellence, Reliability
• Job type: Full Time
• Experience level: Senior
• Salary: $230,000 - $300,000 per year
• Degree requirement: No Education Requirement
• Tech skills: Cloud, SDLC
• Location requirements: Hybrid, Austin, United States

About the role

• Transformational Sr Director of Engineering Excellence & Reliability at CDK Global driving Product SRE capabilities and engineering maturity. Leading initiatives to improve developer productivity and system reliability in cloud-based solutions.

Responsibilities

• Lead initiatives to improve developer productivity across the organization
• Develop and execute engineering maturity models that benchmark teams and guide them through improvements in automation, observability, incident response, test strategy, and deployment readiness
• Identify systemic bottlenecks and lead cross-functional efforts to remove them, driving measurable gains in engineering velocity and quality
• Collaborate with engineering leadership to embed productivity metrics and maturity targets into quarterly planning cycles
• Champion Site Reliability Engineering principles across the organization—implementing SLOs, SLIs, and error budgets to manage system reliability effectively
• Guide Systems Engineering best practices across scalability, observability, automation, and cost optimization
• Define, own, and deliver the strategy and roadmap for multiple COEs: Product SRE, Systems Engineering, DevSecOps, Release Engineering, and Engineering Metrics
• Build and lead high-performing teams that deliver reliable, scalable, and secure engineering platforms and practices
• Act as a transformation agent—establishing execution frameworks that scale across business units and geographies
• Establish and standardize engineering performance metrics, including but not limited to DORA metrics, MTTR, Team & Developer Productivity
• Drive adoption of metrics across teams to reinforce accountability, continuous improvement, and transparency
• Oversee the development and scaling of CI/CD pipelines using Harness that are secure, automated, and optimized for frequent and stable deployments
• Embed DevSecOps principles into every stage of the SDLC
• Lead and mature Release Engineering practices to ensure release integrity, rollback safety, and compliance
• Lead the governance of AI/ML tooling in software development, ensuring compliance, risk mitigation, and alignment with enterprise strategy

Requirements

• 12+ years of progressive engineering leadership experience
• Proven track record in delivering engineering productivity, tooling, or platform transformation initiatives with measurable results
• Deep expertise in cloud-native architectures, CI/CD, observability, automation, and modern DevOps/SRE practices
• Demonstrated success building and operationalizing technical governance and engineering maturity frameworks
• Strong strategic mindset combined with tactical execution skills; thrives in high-change, high-growth environments
• Exceptional communicator with the ability to influence across engineering, product, EIT and executive teams

Benefits

• Medical, dental, and vision benefits
• Paid Time Off (PTO)
• 401K Matching Program
• Tuition Reimbursement