Senior Advisor improving operational efficiency through process analysis and recommendations in Desjardins Group's Business Services Division. Leading workshops and assessing process maturity in a hybrid work environment.
Responsibilities
Document or update processes through workshops with representatives of owners and process agents
Highlight preliminary opportunities for reducing waste (pain points and opportunities) and identify potential alignments with one or more projects
Facilitate activities to assess the maturity of the process and ensure collaboration between all participants
Organize and lead workshops to identify key target performance indicators (list of potential indicators) that support process improvement and their operating mechanisms
Requirements
Bachelor's degree in a related field
A minimum of six years of relevant experience
Experience in CRM implementation
Lean Six Sigma Green or Black Belt
Knowledge of French is required for positions in Quebec
Proficiency in process mapping and modelling tools
Proficiency with Microsoft Office suite
Action oriented
Business insight
Customer Focus
Differences
Interpersonal Savvy
Nimble learning
Benefits
Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment
Data Specialist supporting manufacturing operations by transforming data into insights for continuous improvement. Collaborate across teams to enhance performance metrics and tools.
Planning Manager overseeing production planning and supply chain operations in natural private label food industry. Ensuring timely delivery and quality products across multiple contract manufacturers.
Podcast Ops Associate managing end - to - end workflows for a podcast at Eigen Labs. Responsible for publishing, platforms, and guest coordination in a hybrid environment.
Head of Platforms overseeing platform strategy and operational engineering for RELX. Leading global teams and ensuring reliable platform services while integrating advanced technologies.
Customer Operations Manager leading the Voice team handling inbound calls at Amber, a renewable energy startup. Driving customer experience improvements and managing a high - performing team.
Field Operations Manager at SOLitude Lake Management overseeing lake management projects and coordinating field operations. Leading project execution with a focus on environmental conservation and client satisfaction.
Senior Strategy & Operations Associate at Clio, enhancing legal experience through strategic insight and operational excellence. Collaborate with leaders to refine business strategies and insights across multiple segments.
Manager of Public Policy Operations driving policy events and outputs at CSA. Overseeing project managers and ensuring high - quality deliverables aligned with organizational strategy.
Senior operational leader driving Casualty operations at Sedgwick, ensuring performance management and strategic alignment across services and regions.
Director of Product & Pricing Operations overseeing strategic revenue innovation for Salesforce. Leading teams to enhance product lifecycle and pricing strategies across global markets.