IT Change & Release Management Operations Analyst providing 24x7 operational support for enterprise Change and Release Management. Focus on governance, ServiceNow integrity, and automation for operational success.
About the role
- Podcast Ops Associate managing end-to-end workflows for a podcast at Eigen Labs. Responsible for publishing, platforms, and guest coordination in a hybrid environment.
Responsibilities
- Own end-to-end episode publishing workflows across Substack and all major podcast platforms including Spotify, Apple Podcasts, and other distributors
- Upload episodes, manage metadata, write show notes, and keep podcast pages current and well-maintained
- Clean up, format, and publish transcripts for each episode
- Upload and organize written assets tied to episodes
- Pull and summarize platform analytics on a recurring cadence to surface key insights for the team
- Coordinate guest logistics including swag, microphone shipping, and post-episode follow-up communications
- Route relevant partnership or business opportunities that surface post-episode to the right internal owners
- Support in-person recording logistics including studio/venue coordination, production setup, and cameraman coordination as needed
- Help coordinate follow-on content extensions from podcast episodes, such as articles or repurposed content
Requirements
- Proven, hands-on experience managing podcast operations end-to-end
- Direct familiarity with Substack, Spotify for Podcasters, and Apple Podcasts Connect
- Experience with transcript editing tools (Descript, Otter, or similar)
- Strong organizational skills with the ability to juggle multiple workflows without dropping the ball
- Excellent async communication — you proactively keep stakeholders in the loop
- Comfort with light logistics coordination: shipping, vendor scheduling, and guest follow-up
- A self-starter mindset — you can operate independently in a fast-moving environment with minimal hand-holding
- Based in the San Francisco Bay Area preferred, with availability for occasional in-person support
Benefits
- Flexible work arrangements
- In-person support preferred for Bay Area-based candidates
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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