Hybrid Sales Velocity Representative

at Blue Yonder

• Job title: Sales Velocity Representative
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Bangalore, India

About the role

• Sales Velocity Representative managing run-rate business within territories supporting Blue Yonder's Professional Services. Engaging with account teams and customers to ensure successful implementation of software solutions.

Responsibilities

• Serve as a trusted partner to Blue Yonder’s account teams, working closely to understand customer needs and manage the run-rate business by supporting SOWs, project extensions, change requests and incremental business
• Manage contracting activities, negotiations as applicable, and oversee approval processes for the assigned deal segment
• Collaborate with Client Partners, Services Pre-Sales, and Project Management teams to ensure scope, pricing, and deliverables are fully aligned
• Provide weekly forecasting and reporting to sales and services leadership on deal pipeline, volume, and trends based on processed documents and customer activity
• Engage routinely with account teams and customers to ensure commercial documentation meets expectations and identify opportunities for expanded services
• Ensure all SOWs and CRs comply with internal policies, legal guidelines, and pricing rules before approval
• Maintain accurate, organized records of all commercial documents, approvals, and communications to ensure audit readiness and transparency
• Support the maintenance and improvement of templates, checklists, and tools used in commercial document creation and processing
• Gather feedback from account teams and customers to identify pain points and propose process enhancements
• Proactively identify, escalate, and resolve customer issues in commercial processing
• Optimize time-to-contract by streamlining deal desk workflows, reducing turnaround times, and continuously improving processes, documentation standards, and best practices

Requirements

• Bachelor's degree in business, Information Technology, or a related discipline
• 2+ years of experience in a customer facing role – renewals, consulting, delivery or a similar function
• Background in Professional Services or Customer Success is an advantage
• Experience supporting services or SaaS-based offerings is highly desirable
• Familiar with CRM tools such as Salesforce
• Excellent verbal and written communication skills, with attention to clarity and professionalism, as well as presentation expertise
• Strong interpersonal skills with a collaborative approach, partnering effectively with sales, pre-sales, project management, deal desk and legal contract execution teams

Benefits

• A collaborative work culture that prioritizes customer outcomes and continuous improvement
• Opportunity to help build and scale the foundational transaction business engine
• Highly impactful role with visibility across sales, services, and customer success functions