Senior Program Manager leading talent management programs at Clio, a leader in legal AI technology. Designing and executing strategic talent management initiatives to empower organizational growth.
About the role
- Program Director guiding transformation initiatives in Global Reinsurance at The Hartford. Balancing strategy, process, people, and technology while enhancing customer experience.
Responsibilities
- Develop and establish processes and controls for scope, budget, risk and issues, ensuring all aspects of the program are delivered according to the overall business objectives
- Manage expectations and ensure all program expectations are adhered to and there is a balance and integration of all delivery components: strategy, process, people, technology, data and change management.
- Monitor, measure and report status on program workstreams, milestones
- Organize and lead project status and working meetings; prepare and distribute progress reports; manage risks and issues; correct deviations from plans
- Implement routines to enable alignment to program goals, vision and desired outcomes
- Communicate appropriately with key stakeholders to facilitate execution against the short- and long-term objectives necessary to achieve strategic goals
- Share program information with senior management at appropriate level of detail and timeliness for the intended audience
- Work closely with the key stakeholders to ensure rollouts are aligned to overall program roadmap, vision and business value
- Seek opportunities to add value by introducing program management in various applications across the team
- Coordinate implementation and migration to a new treaty administration system
- Partner with IT, Accounting, and Claims departments on ACORD e-messaging enablement
- Implement Intelligent document processing for a UW use case.
Requirements
- A minimum of seven years of experience in Program and/or Project management with excellent organizational skills.
- At least two years of experience leading enterprise-wide projects with a change management component in a complex corporate environment required.
- Insurance and/or Financial Services experience preferred; Reinsurance experience desirable
- Demonstrated effective relationship and influencing skills in a matrixed environment; ability to remain calm under pressure
- Six Sigma/PMI and demonstrated application of a high level of project management expertise required
- Formal change management training and demonstrated application of a high level of change management expertise a plus
- Strategic thinker; demonstrated thought leadership; creative approach to problem-solving with the ability to focus on details while maintaining the “big picture” view
- Excellent oral and written communications skills and experience interacting with both business and IT individuals at all levels including the executive level
- Proficient with Microsoft Office Suite; excellent PowerPoint skills
- Self-motivated; able to work autonomously; excellent teamwork skills; strong focus on execution and delivery; track record of success in fast-paced environment.
Benefits
- Other rewards may include short-term or annual bonuses
- Long-term incentives
- On-the-spot recognition
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