Collections Analyst managing outstanding accounts and ensuring timely payments in Epta International BSC. Working collaboratively with internal teams and clients for financial success.
Responsibilities
Engage with clients via phone, email, and mail to provide friendly reminders about overdue payments.
Monitor customer accounts to track payment statuses and identify outstanding invoices.
Assess customer credit histories to evaluate risk and recommend suitable credit limits or terms.
Collaborate with internal teams to resolve disputes and facilitate prompt payments.
Handle customer financial data with the utmost confidentiality and accuracy.
Manage internal credit reporting and participate in business reviews to drive performance.
Requirements
3–5 years of experience in Credit & Collections, ideally within a multinational (SSC/BSC) environment.
SAP knowledge (preferred).
Familiarity with HighRadius is a plus.
Exceptional written and spoken Portuguese and English skills (a must!).
Confident fluency in Spanish is a strong advantage.
Healthcare Collections Associate collecting reprocessed medical equipment in hospitals. Flexible schedule with no evenings or weekends and opportunity to earn supplemental income.
MedTech Healthcare Collection Associate responsible for collecting reprocessed medical equipment in various hospital departments. Offering flexible schedules with no evenings or weekends in South Carolina.
Sr. Analyst in debt collection for Omni's financial operations, focusing on innovation and strong analytical skills. Engaging collaboratively across departments and contributing to revenue improvement.
Dunning/Collections Specialist managing dunning and collections processes for Deutsche Börse Group's Data Services department. Handling client communications and invoicing issues with internal and external stakeholders.
Collections Specialist handling inbound customer calls related to Flexpay installment collections for QVC Group. Assisting with eligibility and resolving issues while working in a remote setting.
Collections Analyst managing outbound communications with customers to resolve balances. Collaborating with internal teams to support timely issue resolution in Vodafone's Credit to Collections team.
Collections Representative resolving overdue loan payments for Enova International. Handling high - volume calls and managing customer interactions with empathy and professionalism.
Loan Counselor II counseling borrowers on loan management and alternatives at Carrington Mortgage Services. Evaluating financial information and contacting borrowers through automated and manual calls.
Collections Process Expert responsible for leading service levels and delivering high - quality finance services. Chasing outstanding invoices and enhancing process improvements for clients.