Hybrid Payment and Fraud Manager

at Caesars Entertainment

• Job title: Payment and Fraud Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $75,000 - $109,370 per year
• Degree requirement: No Education Requirement
• Tech skills: SQL
• Location requirements: Hybrid, Jersey City, United States

About the role

• Payment & Fraud Manager leading loss prevention and process improvements for Caesars Sportsbook. Applying data-driven insights to mitigate fraud for a seamless customer experience.

Responsibilities

• Evolve resolution workflows to limit losses and maintain strong relationships with vendor partners.
• Oversee identification and analysis of fraudulent activities including bonus abuse, account takeovers, payment fraud, collusion, and money laundering.
• Work with product, engineering, data teams, and external vendors to manage and optimize mitigation efforts.
• Utilize analytics and KPIs to measure performance, adjust controls, and increase efficiency.
• Collaborate with Payments Operations, Compliance, Customer Support, Product, and Legal teams to implement supportive initiatives.
• Manage and mentor a team of analysts.

Requirements

• 3–5 years of experience in fraud prevention, investigations, dispute management; e-commerce background preferred.
• 1–3 years of experience in a people management or team lead role within a fraud or risk function.
• Familiarity with payments vendor platforms (e.g., Nuvei, Paysafe, World Pay) and emerging fraud technologies.
• Strong data analysis and decision-making skills; familiarity with SQL, Excel, or visualization tools preferred.
• Understanding of AML, KYC, and responsible gaming compliance standards.
• Strong written and verbal communication skills; able to communicate findings and recommendations clearly to cross-functional teams.

Benefits

• medical, vision, and dental insurance
• life insurance
• disability insurance
• a 401(k)-matching program
• paid Personal Time Off
• paid company holidays