Customer Success Manager fostering customer relationships and optimizing product usage for Power Factors, a clean energy software provider. Lead onboarding, product adoption, and collaboration with internal teams.
About the role
- Partner Success Manager for VaxCare managing partner relationships and driving technology adoption. Focusing on optimizing patient care and delivering high-quality training to healthcare partners.
Responsibilities
- Serve as a key representation of VaxCare, responsible for ensuring the seamless adoption and integration of our technology platform across our partner network
- Empower healthcare partners to optimize patient care, driving the triple aim of healthcare
- Manage a portfolio of dedicated accounts through strategic virtual engagements
- Establish oneself as a dependable and trusted advisor who understands their Partner’s business and immunization program goals
- Accelerate the Partner’s time to efficiently maximize value realization from VaxCare’s technology platform via routine virtual engagements
- Manage the partner relationship, driving product adoption, acting as the Voice of the Partner (VOP), and meeting specific performance metrics within a portfolio of accounts
- Deliver comprehensive, high-quality training to end-users, enabling them to effectively utilize VaxCare’s platform
- Manage and facilitate in person go-live sessions for large-scale Health System partners
Requirements
- Experience in delivering client focused solutions based on partner (customer) and business needs
- Proven ability to work cross-functionally to communicate partner (customer) feedback and drive actions based on that feedback
- History of using data to drive and prove results
- Experience in the healthcare industry (with emphasis on vaccinations) is a plus
- Ability to travel up to 75% of the time, including potential of overnight travel when partner is out of state
- Valid driver’s license and clean driving record
Benefits
- Health insurance
- 401(k) plan
- Paid time off
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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