Hybrid Laboratory Informatics – Technology Analyst

at Center for Health Care Strategies

• Job title: Laboratory Informatics – Technology Analyst
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Orlando, United States

About the role

• Laboratory Informatics & Technology Analyst implementing Epic Genomics for Nemours enterprise. Leading informatics tool optimization and supporting lab operations with technology and software applications.

Responsibilities

• Lead the efforts to implement Epic Genomics for the Nemours enterprise and other lab application strategies as needed for the Nemours enterprise.
• Create and lead the Genomics Implementation.
• Support Nemours’ medical and research laboratory operations by ensuring the efficient and accurate use of software applications, technology, and electronic medical records.
• Engage with end users, helping them navigate and optimize informatics tools while identifying opportunities for process improvement.
• Responsible for building, testing, and validating new system functionality, performing workflow and data analysis, and configuring applications to meet operational needs while upholding enterprise standards.
• Collaborate with senior management to plan, implement, and evaluate system effectiveness.
• Coordinate updates and enhancements, and facilitate hardware installations across IT, patient care, and business teams.
• Provide on-call and first-line support, conducting workflow assessments, and supporting application implementation and upgrades.
• Apply project management and change management methodologies.

Requirements

• Bachelor's Degree required.
• Internal candidates only: Equivalent work experience may be considered for internal candidates in lieu of education requirements.
• Minimum of three (3) years experience required.
• Minimum of three (3) years experience in a healthcare setting preferred.
• Prior Laboratory clinical experience, Healthcare Operation or IT experience required.
• If ASCP Certified MLS must maintain certification.
• Certification in Epic Anatomic Pathology or Clinical Pathology recommended. Epic Genomics Certification preferred. Achieve and maintain one or more application specific certifications in accordance with vendor requirements required. Certification in Epic module as required to support the application is required after hire.
• Strong software and application knowledge.
• Project Management experience preferred.

Benefits

• Achieve and maintain application-specific certification in accordance with vendor requirements.
• Provide on-call support and first line support to end users with the goal of enhancing and elevating proficiency in the use of medical and research laboratory informatics applications, technology, and the electronic medical record.
• Conduct business and clinical workflow analysis and assess the need for workflow redesign and process improvement.
• Assist in configuring medical and research lab software applications, technology, and the electronic medical record to meet the requirements of operational departments while maintaining and promoting enterprise standards.
• Provide support for lab applications, technology, and the electronic medical record, including project scoping, implementation, and daily management of issues, updates, and enhancements.
• Participate in the evaluation, testing, and validation of new release and upgrade functionality.
• Develop project management skills and utilize project management methodology in daily work to ensure the achievement of project goals. May lead projects impacting multiple teams.
• Facilitate change and employ change management methods in advancing innovation, technology, and decision support.
• Completes work assignments by following procedures and policies, using data and resources, collaborating with others to address business problems, adhering to established priorities, deadlines, and expectations; communicating progress and information; occasionally identifying and recommending ways to address improvement opportunities; and escalating issues or risks as appropriate.
• Respond to assigned Service Now tickets within the defined timeframes