Hybrid Key Account Manager

at FE fundinfo

• Job title: Key Account Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, London, United Kingdom

About the role

• Key Account Manager managing key client accounts in asset management for FE fundinfo. Collaborating with cross-functional teams to deliver impactful investment data solutions.

Responsibilities

• Acting as the primary relationship contact for a portfolio of key client accounts, ensuring their needs are met and exceeded.
• Managing and executing strategic account plans to retain and grow client relationships, including regular business reviews and contract renewals.
• Identifying and driving upsell and cross-sell opportunities, collaborating closely with Sales and Marketing teams.
• Providing clear, commercial insights by interpreting client data and delivering tailored solutions.
• Maintaining accurate records of meetings, actions, and account metrics in Salesforce, and proactively addressing client risks and expectations.
• Representing FE fundinfo at industry events, conferences, and client meetings to strengthen our brand presence.

Requirements

• You must have solid experience in an account management or sales role, within the technology or finance industry.
• You will demonstrate effective communication and stakeholder management skills, with the ability to influence at all levels, displaying exceptional commercial acumen.
• You should be confident in creating and managing strategic account plans for key portfolios.
• You will have a proven track record of delivering client-focused solutions and thriving in a results-driven environment.
• You must have experience in the information technology or financial services sector.

Benefits

• 25 days of annual leave with the option to buy an extra 5 days each year.
• Benefit from enhanced paternity, maternity, and shared parental leave.
• Secure your future with our pension scheme.
• Advance your career with sponsored learning and development, including formal qualifications.
• Private medical insurance as employee wellbeing matters.
• Stay fit with discounted gym memberships.
• Take advantage of the Bike to Work scheme for eco-friendly commuting.
• Keep your eyes sharp with eye care and flu jab services.