Key Account Manager responsible for client relationship management within large Banks. Driving growth and tailored financial solutions for Nexi Group's new product launch in Germany.
Responsibilities
Develop and maintain long-term relationships with high-value clients.
Serve as the trusted advisor, understanding client business models, financial needs, and strategic goals.
Ensure consistent and proactive communication across all touchpoints.
Create and execute account plans to drive revenue growth and client retention.
Identify cross-selling and up-selling opportunities across banking products.
Collaborate with Marketing and product teams to deliver customized solutions.
Liaise with internal departments (Marketing, Product, Risk, Compliance, Legal) to ensure seamless service delivery.
Coordinate multi-disciplinary teams to support complex client needs and transactions.
Monitor account performance, client satisfaction, and service delivery metrics.
Prepare regular reports and presentations for senior management and stakeholders.
Track market trends and competitor activity to inform client strategy.
Identify and pursue new business opportunities within existing accounts.
Support onboarding of new strategic clients and ensure smooth integration.
Requirements
Bachelor’s degree in Business, Finance, Economics, or related field (Master’s preferred)
Minimum 5 years of experience in account management, relationship banking, or corporate finance
Proven track record of managing high-value client relationships in financial services
Strong understanding of banking products and regulatory environment
Excellent communication, negotiation, and interpersonal skills
Analytical mindset with ability to interpret financial data and market insights
Proficiency in CRM tools and Microsoft Office Suite
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