Senior Director of Communications responsible for shaping and amplifying SHI's narrative across audiences. Leading strategic communications initiatives and managing public relations efforts.
About the role
- Junior Consultant handling project delivery and customer workshops for Microsoft Cloud solutions. Engaging with clients and supporting deployments in a collaborative team environment.
Responsibilities
- Running workshops with customers to deliver high-quality deployments
- Creating support documentation for standard Support Desk requests
- Conducting project delivery for Calling Plan and Operator Connect
- Engaging in learning for new certifications with Microsoft and Audiocodes
- Ensuring quality customer engagement and maintaining relationships
- Delivering work in line with Transparity’s standards and practices
Requirements
- Demonstrable experience working with Microsoft Teams, Conditional Access, and Intune
- Ability to deliver an excellent customer experience
- Understanding of SIP telephony with troubleshooting ability
- A proactive attitude for knowledge expansion
- Flexibility for out-of-hours support
Benefits
- 25 days holiday
- Home working allowance paid monthly
- Winning from Anywhere® allowance to help your set up at home
- 24/7 GP at hand
- Immediate 24/7 access to an Employee Assistance Programme
- Company sick pay scheme
- 4x base salary life assurance
- Private health insurance after a successful year’s service
- Enhanced parental pay and leave
- Access to the Perkbox platform
- Cyclescheme
- Electric car scheme
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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