Junior After Sales Analyst managing transmission processes for insurance proposals at Creditas. Ensuring efficient client communication and operational support in São Paulo.
Responsibilities
Transmission Analysis and Handling: Execute the process of transmitting proposals to the insurer;
Customer Service: Clarify doubts, inform clients, and manage transmission procedures via phone, WhatsApp and email;
Recording Information in the System: Manually transfer client data from our system to the insurer;
Communication with Insurers;
Cross-functional Communication: Coordinate with consultants and analysts from other areas to ensure transmissions occur as expected.
Requirements
No active SUSEP registration;
Experience handling transmission processes at insurance brokerages;
Experience working with high volumes of requests, providing service by phone (WhatsApp is a plus);
Experience working with the product (automobile) in the past 12 months;
Organized, proactive, and good interpersonal communication skills;
Resilience, adaptability and flexibility;
Stable professional profile.
Benefits
Health Plan (Alice)
Dental Plan (SulAmérica)
Wellz: fully free therapy sessions
Wellhub: access to gyms and studios
Creditas Endurance: incentive program for high-impact sports
Pharmacy partnership (Univers)
Life Insurance (Porto Seguro)
Birthday day off
Extended parental leave: 6 months for birthing parents and 35 days for non-birthing parents
Family Care: support program for maternity and paternity
Childcare allowance
Support for dependents with disabilities (PWDs)
SESC: access to SESC facilities for you and your dependents
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