Inside Sales Coordinator at WPS Management GmbH handling customer communication and optimizing product usage with over 20 years of experience in e - Procurement solutions.
About the role
- Inside Sales Support Associate collaborating with Distributor Sales Team to drive sales. Responsible for customer experience and sales analysis while maintaining relationships with internal and external teams.
Responsibilities
- The Inside Sales Support Associate position works closely with the Distributor Sales Team to drive sales and maintain crucial relationships with the internal team, external sales representatives, and customers.
- This position is responsible for safeguarding the customer experience and promoting Keystone's Light Made Easy promise.
- Sales analysis: analyze customer sales data to identify sales trends and opportunities with management
- Outbound Phone Sales: initiating sales opportunities with both existing customers and new customers via both outbound cold calling and in-bound calls
- Price Quoting Management: managing new price requests and working within CRM (Customer Relationship Management) software system to maintain clean records of all customer information and pricing
- Serve as liaison between our Sales Agencies, Distributors & Territory Managers
- Answer questions via email or phone regarding existing orders in a timely manner
- Follow up on sample requests and new quotes in a timely manner consistent with Keystone policies
- Check availability on orders and stock and communicate to customers and internal stakeholders in a timely manner
- Cross-reference other manufacturers part numbers to Keystone products, ensuring accurate product matching while supporting customers and sales team with equivalent solutions
Requirements
- Bachelor's in Business Administration or related field preferred
- Lighting industry experience and product knowledge required
- 1-2 years of sales experience in similar inside sales role
- Outstanding customer service skills with attention to rapid responses, clarity in communications and a strong drive to exceed customer expectations
- Proficiency in Microsoft Office, specifically Outlook, Teams and Excel
- Experience with CRM software and Prophet 21 preferred
- Strong analytical and problem-solving skills
- Demonstrated exceptional organizational skills and attention to detail
- Ability to perform time-sensitive work environment
- Comfortable with phone interaction with very good verbal communication skills
- Work well independently or on a team
- Demonstrate an unwavering belief in and commitment to the company's Core Values, consistently aligning actions, decisions, and collaboration with them
Benefits
- medical
- dental
- vision
- voluntary life insurance
- employer-paid group life insurance
- short-term disability
- a 401k plan with company match
- paid time off
- philanthropic opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Business Developer responsible for B2B partnerships and sales growth at Papernest. Join an innovative team specializing in contract management solutions in Spain.
Inside Sales Representative responsible for managing sales cycle for high - volume inbound leads in restaurant SaaS. Driving revenue by closing low - unit opportunities and supporting the sales team.
Inside Sales Coordinator leading and structuring commercial operations for customers at Ipiranga. Ensuring performance metrics and quality execution for sales teams.
Commercial(e) Sédentaire - Inside Sales supporting sales team in Málaga with client interactions and sales development. Engaging in teleprospection and managing reporting tasks within the CRM.
Inside Sales Administrator primarily supports customer inquiries and order processing for Sandvik's Powders Group. Role combines teamwork with independent responsibilities in a diverse company.
SS
Human Resources Business Partner supporting Southern Glazer’s growth and engaging with leaders on workforce needs. Focus on organizational development and reinforcing company culture.
Desk Based Account Manager managing B2B customers in electronic security sector at ADI Global Distribution. Handling sales inquiries and collaborating with teams for excellent service.
Customer service role at Bekaert managing customer inquiries and processing orders. Requires strong communication skills and attention to detail with a focus on customer satisfaction.
Inside Sales Specialist assisting customers with order placement and product information. Collaborating to meet sales targets while providing high - level customer service and product knowledge.