Inside Laboratory Sales Specialist generating qualified leads for IDEXX's reference lab business through customer engagement and collaboration with sales teams.
About the role
- Customer service role at Bekaert managing customer inquiries and processing orders. Requires strong communication skills and attention to detail with a focus on customer satisfaction.
Responsibilities
- Handle inbound customer inquiries via phone, email, or social media in a timely manner
- Identify, evaluate, and solve customer problems, ensuring customer satisfaction
- Process customer requests, orders, forms, and applications accurately
- Maintain and update customer records in the customer service database
Requirements
- Minimum 3 years of experience in customer service
- Bachelor’s degree in Business Administration, Management, or a related field
- Strong commitment to providing exceptional customer service
- Good command of both spoken and written English is a must
- Attention to detail and accuracy in handling customer inquiries and issues
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Professional development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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