Inside Sales Representative (Renewals) based in Warsaw, Poland focusing on driving renewals business. Collaborating with account managers to enhance sales processes and achieve revenue targets.
About the role
- Inside Sales Representative driving growth initiatives for Velcro Companies' Industrial and affiliated categories. Managing customer inquiries, quotes, and collaborating across departments.
Responsibilities
- Support growth initiatives for the Industrial business through proactive communication with end users, converters, distributors, and prospects.
- Drive internal follow-up for line extensions, pricing inquiries, and miscellaneous topics by networking and pushing internal stakeholders for deliverables.
- Supports team achievement of established sales quota and profit, and new business objectives/targets.
- Research answers independently by collaborating internally with R&D, Product Management, Compliance, Sales, Operations, and Customer Service.
- Manage and qualify incoming leads and customer inquiries; ensure timely follow-up and effective hand-off to appropriate Sales or Business Development resources as needed.
- Prepare and support customer quotations, pricing requests, and documentation related to new or existing business.
- Assist with customer notifications, pricing updates, and product transitions.
- Maintain accurate records of customer interactions and opportunities in Salesforce.
- Participate in regular team meetings to align with sales strategy, pipeline, and customer feedback.
Requirements
- Bachelor’s degree in Business, Marketing, Engineering, or related field preferred; equivalent experience considered.
- Experience in inside sales, customer support, or technical sales environment (industrial or manufacturing experience a plus).
- Strong interpersonal and communication skills, both verbal and written.
- Demonstrated initiative and ownership.
- Has the ability to "find answers" rather than hand over unanswered questions.
- Comfortable networking across departments and collaborating with technical and commercial colleagues.
- Proficiency in Microsoft Office and CRM tools (Salesforce experience preferred).
- Highly organized, self-motivated, and able to manage multiple priorities simultaneously.
- Some travel including overnight may be required.
Benefits
- Medical and Prescription Coverage (HSA and HRA Options)
- Dental Coverage
- Vision Coverage
- Flexible Spending Accounts
- Award Winning Wellness and Incentive Program
- Life Insurance
- Short- and Long-Term Disability
- Business Travel Accident Insurance
- Voluntary Accident & Critical Illness Insurance
- EAP (Employee Assistance Program)
- Retirement Savings Plan
- 401(k) Saving Plan with generous 5.5% Company match and Immediate Vesting
- Paid Vacation Time
- Paid Sick Time
- Paid Parental Leave
- 13 Paid Company Holidays
- Tuition Reimbursement Program
- Financial Wellness Benefit – Smart Dollar®
- Employee Recognition Programs
- Employee Resource Groups
- Charitable or Educational Matching Gift Program
- Employee Referral Bonus Program
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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