Build a strong connection with customers and stay in touch via phone or F2F meeting to discuss and sell service agreements (contract expiration, assets coming out of warranty)
Identify, create, and maintain opportunities in SFDC for service agreements using the opportunity dashboard and attach rate dashboard for equipment coming out of manufacturer warranty, expiring contracts, time & material activities, point of sale
Be an active member of the Western Europe sales organization by sharing pro-actively the service opportunities during recurring virtual or F2F meetings, creating action plan together with the District Sales Managers and Sales representatives, attending local events and meetings
Consultation and support for field sales representative to explore the best solution for selling service agreement at point of sales and for all financial deals
Support country sales team with service-related tender questions and to respond to tenders with the appropriate type of service agreement in a timely manner
Provide accurate service forecast to the leadership team and national and district sales managers
Connect with Inside Sales colleagues in other markets to share best practices
Requirements
Bachelor’s or master’s degree
Fluency in English, Dutch and French
Ability to prioritize and to respond in a timely manner to questions from internal and external customers
Flexibility, adaptability, accuracy and strong analytical skills
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