HR Operations Specialist facilitating onboarding, offboarding, and employee lifecycle activities at OneDigital. Collaborating across departments to enhance organizational effectiveness and HR processes.
Responsibilities
Respond to HR email inbox, calls, Workday Help cases, and direct inquiries promptly; resolve employee concerns or escalate as necessary
Facilitate onboarding processes, including creating job profiles and positions in Workday, managing background checks and job assessments, extending formal offer letters, and overseeing new hire onboarding in Workday
Conduct new hire orientations, culture presentations, and maintain onboarding documentation
Conduct stay and exit interviews, as well as new hire satisfaction interviews, to ensure a positive onboarding and employment experience
Manage employee offboarding processes, including voluntary resignations, terminations, and related documentation
Prepare and update employment records, ensuring accurate documentation and compliance
Respond to state Department of Labor (DOL) correspondence and unemployment claim inquiries; set up state accounts as required
Prepare required federal and state employment reports (IRS, DOL, insurance commissioners, etc.)
Administer Workday system data entry and tracking
Support performance management and talent review activities
Facilitate internal promotions and appointment-letter processes
Participate in additional training activities such as Learning & Development (L&D) sessions, Learning Management Systems (LMS), and Artificial Intelligence (AI) tools to enhance departmental efficiency and employee experience
Collaborate to create and execute communication and change management plans
Requirements
Proven knowledge of HR principles and best practices
Strong communication skills (written and verbal) and interpersonal skills
Demonstrated ability to manage multiple tasks effectively in a fast-paced environment
Exceptional attention to detail and organizational capabilities
Strong analytical, problem-solving, and adaptability skills
Ability to maintain confidentiality and handle sensitive information
Proactive mindset and comfortable initiating continuous improvements
Advanced computer proficiency, particularly in Microsoft Office Suite and Workday
Bachelor's degree in Human Resources or related field preferred
Minimum 3 years’ experience in an HR Coordinator, Specialist, or related HR role required
Human Resource certification preferred but not required
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