Insurance Counselor guiding DaVita patients through health insurance options while alleviating stress in navigating complicated insurance. Requires travel to clinics in Jackson, Mississippi and Gulfport area.
Responsibilities
Provides education and guidance to DaVita patients about health insurance and the implications of different insurance options.
Helps patients understand their insurance options and make informed employment and insurance decisions.
Alleviates the stress that dialysis patients often experience in navigating complicated insurance options and employment decisions.
Requires travel to our DaVita clinics in Jackson, Mississippi & surrounding area, including Gulfport to provide education and guidance.
Completes insurance assessments/evaluations for patients to accurately document patient education sessions.
Acts as a liaison between patients, facility teammates, billing office and the corporate office to resolve patient insurance issues and/or concerns.
Requirements
Full vaccination against COVID-19 or a medical/religious exemption is required.
High School Diploma or equivalent is required.
Minimum of two (1) years' experience working with Medicare and Medicaid insurance as well as commercial insurance plans and benefits (PPO, HMO, POS, EPO, Indemnity) strongly preferred.
Minimum of two (1) years’ experience in a healthcare organization working with clinical staff and patients preferred.
Intermediate computer skills and proficiency in MS Word, Excel, PowerPoint, and Outlook required.
Power Point preferred.
Bilingual/Spanish Speaking strongly preferred.
Benefits
Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.
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