Conseiller Clientèle managing customer inquiries for audioprosthetic professionals. Responsible for phone and email communication, order management, and client satisfaction.
About the role
- Advisor for Bedrijvendesk supporting MKB clients with daily banking queries and solutions. Participating in a training program and collaborating within a team environment.
Responsibilities
- Beantwoorden van telefonische vragen over Dagelijkse Bankzaken
- Helpen bij een passende oplossing
- Proactief benaderen van klanten
- Signaleren van commerciële kansen
- Bespreken van mogelijkheden ter verbetering
Requirements
- HBO diploma or denk en werk niveau
- Basiskennis van dagelijkse bankzaken
- Commerciële en dienstverlenende mindset
- Klantgerichte focus
- In staat klantbehoeften te inventariseren en analyseren
- Probleemoplossend vermogen
- Woonachtig in de regio Noord-West
Benefits
- Thirteenth month's salary
- 8% holiday allowance
- 10% Employee Benefit Budget
- EUR 1,400 development budget per year
- Hybrid working: balance between home and office work
- A pension, for which you can set the maximum amount of your personal contribution
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