Hybrid Head of Procurement

at Zopa Bank

• Job title: Head of Procurement
• Job type: Full Time
• Experience level: Lead
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, London, United Kingdom

About the role

• Head of Procurement overseeing strategic evolution in Zopa's procurement function. Leading a team and managing £30m spend across 400+ suppliers with hands-on leadership.

Responsibilities

• Develop and implement a fit-for-purpose procurement strategy and operating model that reflects Zopa’s culture, regulatory environment, and growth ambitions.
• Lead, coach, and develop the procurement team to deliver effective business partnering and build procurement capability across the organisation.
• Drive value and cost efficiency across all spend categories, with emphasis on technology (65 %), operations (16 %), and commercial (15 %): targeting ~10 % saving vs budget through smarter buying and supplier management.
• Oversee relationships with key suppliers and Vertice, ensuring we leverage external partnerships effectively.
• Ensure procurement processes align with Zopa’s regulatory obligations and risk framework, while applying proportionality based on supplier risk and contract value.
• Strengthen category management, spend analysis, and reporting to enhance transparency and decision-making.
• Build strong relationships with Technology, Finance, Operations, and Risk functions to ensure procurement adds measurable value across Zopa.
• Introduce data-driven insights, tools, and processes to improve speed, efficiency, and commercial outcomes.

Requirements

• Proven experience leading or shaping a procurement function.
• Deep knowledge of technology procurement and SaaS models.
• Strong commercial and negotiation skills.
• Experience improving procurement maturity through category management, reporting, and business partnering.
• Confidence engaging senior stakeholders and managing external partners.
• Understanding of supplier governance in regulated settings.
• Ideally, exposure to retail or consumer-facing industries.
• You are: Commercially astute, pragmatic, and outcome-focused.
• Growth-minded, collaborative, and clear in communication.
• Tech-curious and passionate about using technology to drive performance.

Benefits

• Flexible ways of working
• Face-to-face collaboration
• Work-life balance
• Option to work from abroad for up to 120 days a year
• DE&I forum