Senior Analyst for Payment Analytics at Synchrony, enhancing customer payment journeys with data management and analytics solutions. Collaborating with stakeholders to optimize payments reporting and insights.
About the role
- Functional Analyst collaborating with stakeholders and developers in outsourced projects at IKH, a software solutions company. Analyzing business processes to identify improvement opportunities.
Responsibilities
- Collaborate with business stakeholders to understand their goals, processes, and challenges.
- Conduct interviews, workshops, and document analysis to gather detailed business requirements.
- Analyze current systems and workflows to identify gaps or inefficiencies.
- Translate business needs into clear, structured functional requirements and use cases.
- Act as the main point of contact between stakeholders and developers.
- Clarify requirements, answer questions, and manage changes to scope or specifications.
- Ensure developers and testers understand functional needs and constraints.
Requirements
- Minimum 5 years functional analyst experience in Banking Sector and/or Business Process Management systems preferably in lending.
- Excellent written and verbal communication skills are vital for documenting requirements, conveying information to stakeholders, and facilitating collaboration between business and technical team.
- Experience in the analysis and documentation of functional requirements, including business processes, user stories, and use cases.
- Experience in using business process modeling techniques and tools, such as BPMN (Business Process Model and Notation).
- Experience in data analysis techniques and tools can be valuable, especially.
- Excellent knowledge of English language.
- Good interpersonal skills.
Benefits
- An attractive salary package
- Career development and growth opportunities
- An amazing private & open-office workspace in Athens
- Continuous training via personalized seminars
- Stable and enjoyable working environment
- Flexible hybrid working model #LI-Hybrid
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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