Executive Assistant providing direct support and counsel to the Director of D2C Investments. Managing office operations and enabling delivery of digital strategy at Lloyds Banking Group.
Responsibilities
Lead the Executive Office : Coordinate planning, ensuring priorities are aligned, structured, and delivered with pace.
Support strategic decision-making : Provide input and challenge to influence decisions, create ExCo and Board materials, and keep the Director advised of emerging issues—always with a customer-focused perspective.
Lead governance and committee outputs : Prepare and coordinate impactful papers for the Insurance Board, Insurance Performance Committee, and other IP&I Committees, ensuring quality contributions and timely follow-ups.
Act as a trusted advisor : Support the Director and wider team by triaging priorities, maintaining relationships across the Group, and helping navigate a complex, fast-moving environment.
Ensure strategic risk alignment : Monitor and support alignment of D2C initiatives with Group risk appetite, identifying and mitigating deviations where needed.
Drive operational excellence : Oversee internal and external communications, coordinate incident responses, and use data and research to support strategic decisions and reinforce the Director’s vision and brand.
Requirements
Executive Office experience : You've supported senior leaders in a strategic Executive Office or similar setting.
Exceptional communication skills : You can simplify complex information and craft clear, compelling narratives for ExCo, Board, and cross-functional audiences.
Strong organisational capability : You're experienced in running shifting priorities, tight deadlines, and ambiguity, ensuring timely and accurate delivery of papers, updates, and actions.
Critical thinking and analytical insight : You can use data and research to shape decisions, challenge assumptions, and connect the dots across initiatives.
Relationship-building and influence : You're comfortable engaging and building trust with partners at all levels, acting as a connector across teams and functions.
Collaborative approach : You believe in “we” more than “I”—enabling others to deliver more by coordinating, advising, and simplifying rather than directly owning every task.
Benefits
A generous pension contribution of up to 15%
An annual performance-related bonus
Share schemes including free shares!
Benefits you can adapt to your lifestyle, such as discounted shopping.
30 days’ holiday, with bank holidays on top
A range of wellbeing initiatives and generous parental leave policies
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